PURCHASE TERM POLICIES

About Us

Watched & Wound is the culmination and passion of a watch collector and a destination for luxury pre-owned timepieces specifically curated for the Watched&Wound customer. We operate under the premise that a luxury timepiece is more than an instrument to tell time, but a statement about its wearer’s personality and acceptance that time is more than a fleeing moment.

We inspect each timepiece very carefully to insure its quality and authenticity, looking for provenance and history. If there is any doubt, we will not offer the watch for sale and will not appear on our website or Instagram page. Except as otherwise indicated, we personally source all of our watches.

We believe in the customer experience. So if you are selling a watch and are local to us, we will individually meet with you, take a look at the timepiece, and if interested will have one of our experts do a thorough inspection of the timepiece to insure for quality. Our rating system is based on the overall condition of the timepiece, whether it has original paperwork and box, and other factors our experts use during the valuation process.

Watched & Wound was born as a result of a passion its co-founder Claude Rich has with the precision of time and the blending of luxury and simplicity of fine watches. As a lawyer, his attention to detail and service minded acumen help to bring a new face to the pre-owned luxury watch industry.

Authentication. Watch authentication is the most important factor when purchasing from Watched & Wound and this theme is nonnegotiable. The pre-owned watch market is experiencing a renaissance of sorts. With the $15.5M sale of the Paul Newmann Daytona, the interest for pre-owned and vintage watches is growing, and we feel that its growth will continue. Our number one goal is to provide our customers with a transparent, accurate and honest approach to each timepiece offered for sale. Each watch that is featured either on our website or on our Instagram Page is only offered if it meets or exceeds all of our quality control procedures. Our quality control process includes the following:

1. Provenance of the timepiece;
2. Quality and condition of the timepieces (we check serial number, caseback, metal coloration, etc;
3. Review of online sources to identify fakes and/or stolen goods;
4. A proprietary rating system that gives the watch an overall quality grade taking all of the above factors into consideration.

BNIB

In some cases we may be able to offer customers watches that are brand new in box; they will be designated as BNIB on our website or on our Instagram fee. This means they come with hang tags, boxes, warranty papers, extra straps, factory sticker and any other items. We are not however, not an authorized dealer of any of the brands we offer for sale.

Returns

Watched & Wound wants its customers to be 100% satisfied with their purchase. Our business is based upon our service and level of satisfaction which we believe will then result in referral business. We stand behind our timepieces and guarantee the satisfaction of our customers. If upon receipt of your purchase, you will have three (3) days from the shipment date, to inspect the purchased item. If not satisfied, return it immediately. Upon receipt of the return, we will refund, within three (3) business days, of confirmation that the returned piece was in original condition and inclusive of all packaging, documents, instruments, links, straps, buckles, tags, protective stickers, boxes and warranties. All items must be returned absent of any dings, scratches, blemishes or any other indication that the item was worn, sized, or altered in any manner. Any item that has any tags removed, damage or other signs of wear may incur a restocking fee, or may be rejected for return. Items marked as final sales, promotional sale items or engraved items cannot be returned.

Shipping

We take the utmost care in shipping our timepieces throughout the United States and a number of international locations. We cannot ship to P.O. Boxes or addresses that cannot be verified. We further require a signature for receipt of any shipment. We are working a new payment methods, but for now, we only accept bank wire instructions from confirmed banking institutions.

Terms and Conditions

These Terms of Use apply to www.watchedandwound.com (referred to as the “Website” or the “Site”). The Site is operated by W&W, LLC, its subsidiaries, agents, and/or affiliates (“WW”). Throughout the Website, the terms “we,” “us,” “our,” “WW,” refers to W&W. WW offers this Website, including all information, tools and services available from this Website, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.

Your use of the Website and any services offered by us in connection therewith constitutes your acceptance to these Terms of Use, including its dispute resolution provisions, without modification.

This Site offers a wide range of services (“Services”) and sometimes additional terms (“Additional Terms”) may apply to your use of those Services. For example, purchasers, sellers, and dealers are subject to additional “Conditions of Sale” terms found here {insert link]. Certain portions of this Site may not be available to you unless you have registered. If you do not agree to be bound by these Terms of Use and the Privacy Notice found here: [insert link]., you may not use this Site.

You represent and warrant that you will not use this Site for any unlawful purpose or in a manner that violates these terms, conditions and notices.

No other agreement exists between you and WW relating to the sale of products or services to you through the Site.

You are not permitted to access the Site or any of the Services if you are under the age of 18 or if your account has been suspended or removed by WW for any reason.

You may not have more than one active account at a time. Additionally, you are prohibited from selling, trading, or otherwise transferring your WW account to another party. If you do not meet the foregoing eligibility requirements, you may not use the Site or Services.

This Site may contain certain historical and other information. Historical information necessarily is not current and is provided for your reference only. We may modify the content of this Site from to time, in our sole discretion. You agree that it is your responsibility to monitor changes to the Site.

All Content on this Site, or any other social media page maintained or controlled by WW, including the Watched&Wound Instagram Page (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, compilation, magnetic translation, digital conversion, code and software, as well as the selection and arrangement thereof) (collectively “Content”), is the exclusive property of and owned by WW, its licensors, and/or as applicable, Third Party Providers, and is protected by copyright, trademark, and/or other applicable proprietary or intellectual property laws. You may access, view, copy, download and print the Content contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of Content on the Site, including but not limited to the copying, downloading, modification, distribution, transmission, performance, broadcast, publication, display, posting, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to WW, is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. WW reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. WW, or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in WW’s sole discretion. WW neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with WW.

You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. WW reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which WW may be entitled at law or in equity.

Permission is hereby granted to the extent necessary to lawfully access and use the Site and/or any associated Content solely as needed for you to access and/or use the Site in accordance with this Agreement.

Payment Options

We strive to offer flexible and varying payment methods. We encourage you to discuss available payment methods with your watch advisor in order to determine what method is best for you. In addition to the traditional wire transfer, we are proud to announce that we are one of the few that will also accept bitcoin payments. We believe in digital currency and is why we are offering this option to our customers. Please be aware that not all orders may qualify for bitcoin payments, so please look for the bitcoin logo, or a notation that the sale may be made through bitcoin.

In certain cases, we may elect to accept a trade for a watch of equal or greater value. In such circumstances you will discuss the trade value with one of the advisors and if any net payments are required, your advisor will instruct you accordingly to send via wire or other acceptable means.